What we’re thinking about here at Raised Eyebrow these days. You can subscribe to our blog by RSS, or sign up for email updates.
  • A Reflection on 3 years at Raised Eyebrow

    September 30, 2014 Comments

    After three years, one month and two days, today was my last day at Raised Eyebrow. How time flies!

    One of the final things I did before I left the office for the last time today was delete my work-related Last Pass account (for those of you unfamiliar with Last Pass, please see our post on online security here). BUT - I have to admit I went a bit rogue and recorded my login credentials for the Raised Eyebrow website so I could write this last post. I promise to delete them as soon as I hit publish!

  • Security Suggestions - 10 Ways to Protect Yourself Online

    July 29, 2014 Comments

    This is a post written by Chris Torgalson, a former developer here at Raised Eyebrow. Editing it has been on my to-do list for ages and I've just finally gotten around to it. He can't post it now that he's gone but I wanted to make sure to give credit where it's due!


    In the age of identify theft, phone hacking scandals and personal data being compromised, it’s no wonder that one of the more common questions we get from clients is how best to protect themselves (and their websites) online.

  • Reading Roundup

    July 3, 2014 Comments

    Things are busy here at Raised Eyebrow and while most of the team have their heads down this week getting work done, this Project Manager has found herself with some quiet time on her hands the past few days as a result. And what better way to fill the time than catching up on industry news (and not-so-news given how infrequently I get the opportunity for uninterrupted reading at work). There's some good stuff out there right now, and since it's apparently been over a year since my last post, I thought I'd pass on a few of my favourites in no particular order:

  • Browser Version and Settings

    May 31, 2013 Comments

    When a client comes to me with a website issue, a question I've learned to ask well before approaching the development team is "What browser are you using, what version do you have and what settings are configured". We need that information to try and recreate the issue before we can even begin to troubleshoot it.


    However, more often than not, a client's answer to this question is "I don't know". Afterall, knowing web stuff is our job, not theirs! But because everyone's computer and browser is setup differently, it's not always easy to walk someone through figuring it out. I've spent some serious time on the phone frustrating both clients and myself to this end. But no more!


  • Philosophies on Philanthropy

    October 15, 2012 Comments

    Recently I read this article from the Wall Street Journal on the recommendation of a family friend who knows my interest and experience in both business and philanthropy. As a graduate from a corporate-minded business program, my decision to pursue a career in the non-profit sector while my peers were eyeing investment banks and packaged good companies was a departure from the norm. This became all the more apparent when I got my first job at the Children's Aid Foundation in Toronto and was surrounded by colleagues and executives with backgrounds in the arts and social services. While their hearts were always in the right place, I couldn't help but feel that the organization would have been more efficient, and therefore more successful, if there had been some more business acumen at the table.

    Our Clients
  • Videum

    August 13, 2012 Comments

    At a meeting last week we heard about Videum, a new online video-sharing platform targeted at the health sector that provides captioning, translating and subtitling for videos. Essentially it allows users to easily share this media in any language, which is extremely appealing to our client as they already publish some of their resources in multiple languages, normally at great cost. We were really excited to hear about this service because multi-language needs is something we're hearing about more and more from clients these days, and not just from the health sector.

  • Responsive Web Design

    April 5, 2012 Comments

    Colin, my esteemed colleague and Raised Eyebrow's Senior Developer, linked to a great article on Twitter last week about responsive web design.

    It really struck a chord with us here in the office as it's something we've been thinking about more and more in recent months. Whereas before it was a 'want', it's quickly becoming a 'need' for our clients. Though many of our existing client sites already show pretty well on mobile devices, we are beginning to think about this earlier in our process rather than have it be an afterthought.

    Stay tuned for further posts on this topic and to see future sites designed and built with mobile responsiveness in mind!

    Design, design, Mobile, mobile
  • Reading List

    April 3, 2012 Comments

    I know it's a short week - which for many means squeezing 5 days of work into 4 - but on the off chance you've got some time on your hands (or over the long weekend if you're so inclined) I wanted to share some interesting reads that I've come across in the last week or so:

  • Ready or not - the new Facebook timeline format

    March 14, 2012 Comments

    Although we haven't mentioned non-profit tech guru Beth Kanter much here in the past (in fact I checked – we did only once and it was in 2008) her blog is definitely one that's always on our radar. Beth is a frequent contributor to nonprofit technology websites, blogs and magazines and she knows her stuff. So when Beth talks, we should all listen!

    In a recent post on her blog, Beth and guest blogger Nancy Schwartz talk about the new Facebook timeline format and how to make the most of it for your organization. The format is optional at the moment (see Beth's profile using it here) but were you aware that on March 30th ALL Facebook pages will be transitioned to timeline?